Guides & FAQs

How do I create an account?

As an Organisation Owner, what can I do?

As an Organisation Admin, what can I do?

As a Project Admin, what can I do?

As a Viewer, what can I do?

How do I create a new project?

What are sharing policies and how do they work?

How do I edit my project's details?

How do I delete a project?

How do I invite members to a project?

How do I change a member's role or remove them?

What is a "submission"?

How do I create a new submission and upload files?

What is the difference between single-genome and multi-genome FASTA formats?

How do I format my metadata TSV file correctly?

How do I view and correct errors in my submission?

How do I publish a draft submission?

What happens when I unpublish a submission?

How do I delete a submission?

How do I use the main dashboard to track pathogen activity?

How do I use the interactive map on a pathogen dashboard?

How do I filter and customize the Isolates Table?

How do I select and download sample data?

How do I edit my personal profile information?

How do I change my primary email address?

How do I manage my organisation's settings?

How do I invite members to my organisation?

How do I change a member's role or remove them?

How do I transfer organisation ownership?